Privacy Statement

1. General Information

This privacy statement applies to the website www.taalcoachangelique.nl (hereinafter: “the website”). We attach great importance to the protection of your personal data and respect your privacy. In this privacy statement, we explain which data we collect from you, why we do this, and how we handle your data.

Contact details:

2. What data do we collect?

We collect the following personal data from you:

When registering for language lessons:

  • Name and first name
  • Address (street, house number, postal code, city)
  • Country of origin
  • E-mail address
  • Phone number (if provided)

For payments:

  • Payment details necessary for processing payments
  • Billing information

Via contact form:

  • Name
  • E-mail address
  • Message/question

Automatically collected data:

  • IP address
  • Browser type and version
  • Website usage data (pages visited, time of visit)
  • Cookies (see section 6)

3. Why do we collect your data?

We use your personal data exclusively for the following purposes:

  • Contract execution: Planning and execution of Dutch language lessons
  • Communication: Contact regarding planning, lesson changes, and practical matters
  • Payment processing: Processing payments and invoicing
  • Customer service: Answering questions via our contact form
  • Marketing: Informing about new courses, offers, and promotions (only with your consent)
  • Service improvement: Analyzing website usage to improve our services

We process your data based on the following legal grounds:

  • Contract performance: For executing the course agreement
  • Consent: For marketing purposes and non-essential cookies
  • Legitimate interest: For improving our services and website analysis

5. How long do we retain your data?

  • Course data: Up to 7 years after the end of the last lesson (for tax purposes)
  • Payment data: According to legal retention obligation (7 years)
  • Contact form data: Maximum 2 years after last contact
  • Marketing data: Until you unsubscribe or object
  • Website analytical data: Maximum 2 years

6. Cookies

Our website uses cookies to function properly and to gain insight into website usage.

Necessary cookies:

These cookies are essential for the website to function and cannot be disabled.

Analytical cookies:

We use our own analytical cookies to understand how visitors use our website. This data helps us improve our website and services. These cookies are only placed with your consent.

You can manage your cookie preferences through the cookie settings on our website or through your browser settings.

7. Sharing data with third parties

We never sell or rent your personal data to third parties. We only share your data in the following cases:

  • Payment processors: For processing payments (these parties may only use the data for this purpose)
  • Legal obligation: When we are legally required to do so
  • Hosting provider: Our website is hosted by contabo.com, which has technical access to the data

All external parties are contractually obligated to treat your data securely and use it exclusively for the agreed purposes.

8. Security of your data

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your data against loss, theft, and unauthorized access.

9. Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request which data we have about you
  • Right to rectification: You can have incorrect data corrected
  • Right to erasure: You can request deletion of your data
  • Right to restriction: You can have the processing of your data restricted
  • Right to data portability: You can request your data in a digital format
  • Right to object: You can object to the processing of your data
  • Right to withdraw consent: You can withdraw previously given consent

To exercise these rights, you can contact us via e-mail. We respond to your request within 4 weeks.

10. Complaints

Do you have complaints about how we handle your personal data? Please contact us first. If you cannot reach a solution together with us, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens – AP).

11. Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on this page. We advise you to regularly consult this privacy statement.

Last update: 21/07/2025

For questions about this privacy statement or about the processing of your personal data, you can contact us via e-mail or contact form.